Astromic Solutions — Privacy Policy
**Last Updated: November 2025**
Astromic Solutions (“we,” “us,” “our”) is committed to protecting your personal information and ensuring transparency around how your data is collected, used, and safeguarded. This Privacy Policy outlines how we handle the information you provide through SIGNET services, consultations, digital tools, websites, and AI-assisted interfaces.
By using our services, you consent to the practices described in this Policy.
---
## 1. Information We Collect
### Personal Identification Information
We collect the following personal information when voluntarily provided by you:
- Full name
- Email address
- Contact information
- Birth data (date, time, location)
- Optional demographic information
### Service-Related Information
During SIGNET services or consultations, we may also collect:
- Intake form responses
- Preferences or personal notes relevant to your identity blueprint
- Uploaded documents or messages you choose to send
### Automatically Collected Data
If you interact with our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Usage patterns
This data is collected through standard analytics tools.
---
## 2. How We Use Your Information
Your information is used **only** for the delivery of Astromic Solutions services, specifically to:
- Generate astrological charts, SIGNET Scans, and SIGNET Blueprints
- Produce customized identity architecture materials
- Deliver AI-assisted guidance (SIGNET Console, Astromic Mentor, etc.)
- Communicate with you about sessions, updates, or service-related information
- Provide customer support
- Maintain internal records for returning clients
We do **not** use your birth data for marketing, data mining, or resale.
---
## 3. Legal Basis for Processing (PIPEDA Compliance)
Astromic Solutions complies with the **Personal Information Protection and Electronic Documents Act (PIPEDA)** for Canadian businesses.
Our legal basis for processing personal data includes:
- **Your explicit consent** (via intake form checkbox)
- **Fulfillment of service contracts**
- **Legitimate interest** in improving client experience
- **Retention of records** for returning clients (limited duration)
---
## 4. Data Storage & Security
We store your data securely in:
- Encrypted and password-protected Google Workspace folders
- Secure cloud storage solutions protected by multi-factor authentication
We implement industry-standard security measures to prevent unauthorized access, disclosure, or misuse.
Only authorized Astromic Solutions personnel have access to client records.
---
## 5. Data Retention
We retain your data only for as long as necessary to:
- Deliver the SIGNET services you requested
- Provide support for returning clients
- Maintain historical context for your identity materials
### Data Deletion
You may request deletion at any time.
Upon request:
- We will erase your files from our systems within **30 business days**
- You will receive written confirmation of deletion
---
## 6. Sharing of Information
We **do not** sell, share, or disclose your personal information to third parties except in the following cases:
### With Your Explicit Consent
If you request or authorize sharing (e.g., sending files to another professional).
### Legal Requirements
If required by law, regulation, or valid court order.
### AI Tools (Optional, Advanced Tiers Only)
For advanced SIGNET programs that use AI-assisted tools:
- Only **anonymized** data is used
- No personally identifying information is shared
- Data is used solely for system refinement or improving model performance
You may opt out at any time.
---
## 7. AI-Generated Content Disclaimer
SIGNET and Astromic GPT interfaces generate dynamic content based on your input.
You acknowledge that:
- AI interpretations may vary
- AI outputs are symbolic and educational
- AI data is not shared with outside organizations except as anonymized text for internal improvement
We do not upload your personal information into any public AI training dataset.
---
## 8. Your Rights
Under PIPEDA and comparable international standards, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccuracies
- Withdraw consent at any time
- Request deletion of your data
- Request clarification about how your information is handled
To exercise your rights, email us at **robin@astromicsolutions.com**.
---
## 9. Third-Party Services
Our website and services may link to or integrate with third-party tools such as:
- Payment processors
- Booking tools
- Analytics services
- AI platforms (e.g., GPT-based systems)
These third-party providers have their own privacy policies.
We encourage you to review them as we do not control how they manage data.
---
## 10. Cookies & Website Tracking
Our site may use cookies or analytics to:
- Understand visitor behavior
- Improve website experience
- Maintain session performance
You may disable cookies in your browser settings.
---
## 11. Children’s Privacy
SIGNET services are intended for adults aged **18+**.
We do not knowingly collect data from minors without parental consent.
---
## 12. Changes to This Policy
We may update this Privacy Policy occasionally to reflect:
- Service evolution
- Legal requirements
- New AI or digital offerings
The latest version will always be posted on our website.
Continued use of our services indicates acceptance of the updated policy.
---
## 13. Contact Information
For questions, clarifications, or data deletion requests, contact:
**Astromic Solutions**
robin@astromicsolutions.com